What your customers see when they visit your shop's page.
Customer Portal
Every TechsBox shop gets a public page where customers can check on their repairs, view invoices, and book appointments.
Your Shop URL
Your public page lives at:
yourshop.techsbox.comShare this link on your website, business cards, Google listing, and social media.
You can point a custom domain (e.g., portal.yourshop.com) at your portal instead of using the techsbox.com subdomain. It is on every plan, the free one included: set it under Settings, General.
What Customers Can Do
Check Job Status
Customers can look up their repair status using their email or phone number. They'll see:
- Current job status (Intake, In Progress, Ready for Pickup, etc.)
- Status history with timestamps
- Any notes you've shared with them
No login required: they just enter their email to look up their jobs.
View & Pay Invoices
Customers can view all invoices you've sent them and pay online:
- See itemized charges
- Download a PDF copy
- Click Pay Now to pay via credit card
Book Appointments
If you've enabled online booking:
- Customers see your available time slots
- They choose a service, pick a time, and confirm
- You get notified of the new booking
Contact Your Shop
Your public page shows:
- Shop name and logo
- Address with map
- Phone number
- Business hours
- Contact form
Customizing Your Public Page
Your public page automatically uses your shop info from Settings. Update your logo, hours, and address in Settings → General and the changes appear on your public page instantly.