Create invoices, accept payments, and get paid faster.
Invoicing & Payments
Create an invoice from a job, send it to the customer by email or text, and accept card payments online through Stripe.
Creating an Invoice
- From a job, click Create Invoice, or go to Invoices in the sidebar, click New Invoice, and pick the job to invoice. Every invoice belongs to a job
- The job's parts and labor carry over as line items
- Add or edit line items:
- Services: labor, diagnostics, etc.
- Products/Parts: screen replacements, batteries, etc.
- Custom Items: anything else
- Set quantities and prices
- Add tax if applicable
- Click Save
Sending an Invoice
Once created, click Email to email the invoice to the customer, or Text to text it (Team and Pro, with Twilio connected). The email shows:
- Your shop name
- Itemized charges
- Total amount due
- A View invoice button that opens a page where the customer can pay by card (if Stripe is connected)
Accepting Online Payments
TechsBox uses Stripe Connect to process payments. When a customer pays from the invoice link:
- They enter their card info on a secure Stripe-hosted page
- Payment is deposited directly into your bank account
- The invoice is automatically marked as paid
Setting Up Stripe
- Go to Settings → Integrations
- Click Connect Stripe
- Follow the Stripe onboarding flow
- Once connected, customers can pay invoices online
Card payments cost 3.65% + 30¢ per transaction on Free and Solo, 3.4% + 30¢ on Team, and 2.9% + 30¢ on Pro. Each figure is Stripe's own 2.9% + 30¢ plus the TechsBox rate for your plan, quoted as one blended number rather than two line items. Pro pays no TechsBox rate at all.
Invoice Statuses
| Status | Meaning |
|---|---|
| Unpaid | Nothing paid yet |
| Partial | Some of the total has been paid |
| Paid | Paid in full |
There is no void or overdue status.
Viewing Invoices
The Invoices page shows all invoices with:
- Invoice number
- Customer and job
- Status
- Total
- Date created
- Date paid
Click any invoice to see the full detail view, print it, or send it again.
Printing Invoices
Need a paper copy? Open any invoice and click Print. TechsBox formats it for clean printing with your shop details, itemized charges, and payment info.