Internal team messaging with channels and direct messages.

Messages

Messages is TechsBox's built-in team chat. Use it to coordinate with your techs, share updates, and keep conversations organized — all without leaving the app.

Access it from Messages in the sidebar.

Channels

Channels are group conversations visible to your whole team. TechsBox creates a #general channel automatically when you first visit Messages.

Creating a Channel

1. Click the + next to "Channels" in the sidebar
2. Enter a channel name (e.g., front-desk, parts-orders)
3. Optionally add a topic description
4. Click Create Channel

Using Channels

• Type your message in the input at the bottom and press Enter to send
• Press Shift+Enter for a new line
• Unread channels show a blue dot in the sidebar
• Messages auto-refresh every 5 seconds

Direct Messages

DMs are private one-on-one conversations between two team members.

Starting a DM

1. Click the + next to "Direct Messages" in the sidebar
2. Select a team member from the list
3. Start chatting

Mobile

On smaller screens, the channel sidebar is hidden by default. Tap the menu icon in the top left to open it, then tap a channel to switch. The sidebar closes automatically when you select a channel.

Tips

• Use channels to organize by topic — #parts-orders, #scheduling, #front-desk
• The member count shows in the top right of each channel
• Messages show relative timestamps ("2 minutes ago") and group consecutive messages from the same sender