Tips, guides, and honest advice for running a repair shop. Written by techs, for techs.
A practical guide to managing employees at your repair shop — from writing your first job post to building a team that sticks around.
Repair tickets prevent lost jobs, speed up communication, and make your shop look professional. Here's what to look for in a ticket system.
A proven repair shop workflow that reduces turnaround time, prevents lost devices, and keeps customers informed at every stage.
Breaking down what you actually get with free repair shop tools versus paid software, and when it makes sense to upgrade.
Practical management advice for repair shop owners — from hiring your first tech to handling the books.
Practical methods for tracking repair jobs — from whiteboards to software — and how to pick the right system for your shop's size.
A practical guide to launching a computer repair business — from getting your first customers to choosing the right tools and software.
A no-BS breakdown of what RepairShopr, Syncro, RepairDesk, and techsbox actually cost. Hidden fees, ticket caps, and per-user traps explained.
A complete guide to professional repair shop invoices. What every invoice needs, common mistakes, and how to get paid faster.
Customers expect to book appointments online. Here's why adding online booking to your repair shop can increase business and reduce phone interruptions.
Comparing the three most popular repair shop software options — pricing, features, and who each one is actually built for.
Not all shop management software is created equal. Here's what actually matters when choosing a system for your repair business.
Proven growth strategies for repair shop owners: referrals, local SEO, customer retention, and smart marketing that doesn't break the bank.
A clear warranty policy builds trust and protects your business. Here's how to create one that works for both you and your customers.
A bad intake process loses customers and creates chaos. Here's exactly how to build one that captures every detail and sets the right expectations.
How to track parts, manage stock levels, and stop the bleeding from lost or misplaced inventory in your repair shop.
How keeping customers informed during repairs builds trust, reduces no-shows, and drives repeat business for your repair shop.
A practical guide to pricing computer, phone, and console repairs. Flat rate vs. hourly, when to charge for diagnostics, and how to stay competitive.
Why repair shops lose money with whiteboards, spreadsheets, and sticky notes — and what to use instead.
Opening a computer or phone repair shop? Here's what you actually need to get started — no fluff, no $10K equipment lists.
Everything you need to open a phone, computer, or electronics repair shop — from business registration to your first customer.