Appliance Repair Business Software

Name: techsbox
Price: 15 USD

Scheduling, job tracking and invoicing for appliance repair businesses. In shop and on site work in one job list, flat pricing from $15/mo with no fee per technician.

Get started See pricing

No credit card required to start.

Built for how this work actually runs

House calls and bench work in one list

A washer is repaired in the kitchen and a microwave comes back to the shop. Every job records which it is, so both kinds of work sit in the same list instead of one of them living in a notebook.

Visits are scheduled with a length, not just a day

A job carries the time it is booked for and how long it is expected to take, which is what makes a day of calls something you can look at before you drive it.

Tell them when the part lands

Most of an appliance job is the wait for a component. Customers can be texted as the job moves, and that is included on Team and Pro rather than sold as an add on.

The repair carries its own warranty

Apply the warranty you offer to the job and the expiry is calculated from the day the work finished, so a callback six weeks later is answered from a record rather than an argument.

From intake to paid

1
Check the appliance in against a customer record, with the reported fault and the condition it arrived in.
2
Work it on the bench. Status changes and notes are logged against the job as they happen.
3
Invoice straight off the job rather than retyping it somewhere else.
4
Take card payment online once your Stripe account is connected, and mark it picked up.

What every plan includes

Unlimited jobs and invoices
A flat monthly rate, never per ticket
Customer records with full repair history
A public shop page and customer portal
Online booking
Job photos and attachments

Solo is $15/mo for a single tech. Team is $49/mo and Pro is $99/mo, both with unlimited users, so a second technician does not cost you extra. SMS notifications are included on Team and Pro. Full pricing.