techsbox vs Fixably
Fixably sells three tiers, each behind a button that says Get a Quote, and each limited by how many repairs you are allowed to do in a year. techsbox publishes what it charges, starts at $15/mo, and does not count your repairs.
| Feature | techsbox | Fixably |
|---|---|---|
| Starting price | $15/mo | Not published |
| Price published without talking to sales | Yes, on the pricing page | No, every tier says Get a Quote |
| Repairs you may do a year | Not counted | 6000 per year on Basic, 12000 per year on Premium |
| Locations on the entry plan | Not counted | One |
| People on the entry plan | 1 on Solo, your whole team on Team | Up to 10 |
| Billed per person | No, one flat price | Not published |
| Job tracking | ||
| Customer management | ||
| Invoicing | ||
| Online payments | Not published | |
| Scheduling | Not published | |
| Quotes and estimates | ||
| Bench view for devices in the shop | Not published | |
| Inventory management | Not published | |
| Public shop page | Not published | |
| Customer portal | Not published | |
| SMS notifications | Team and Pro | Not published |
| Custom subdomain | Not published | |
| AI work history search | Pro plan | Not published |
| Dark mode | Not published | |
| Free trial | No card required | Not published |
“Not published” means their pricing page does not state it, so neither do we. It is not a claim that the feature is missing. Fixably is a serious product with a deep feature set, and we have read one page of it: the one with the plans on. Everything we say about them here comes from that page.
What it costs as you hire
This is the table we would normally fill in for both sides. We cannot fill in theirs. Basic, Premium and Enterprise each carry a Get a Quote button and no figure, so there is no sum that produces an answer. Third party sites will quote you a number for Fixably. They disagree with each other, and none of them are used here.
| People | techsbox | Fixably |
|---|---|---|
| Just you | $15/moSolo | Not published |
| 2 people | $49/moTeam | Not published |
| 3 people | $49/moTeam | Not published |
| 5 people | $49/moTeam | Not published |
Read from their pricing page on 2026-08-19.
The core difference: what you are actually buying
The tiers are a repair allowance
Basic is 6000 per year. Premium is 12000 per year. That is the line between the two plans, stated in their own words on their own page. It is a coherent way to sell software to a service operation, and it means the thing you are buying is permission to do a certain amount of work. techsbox does not count repairs, jobs, invoices or anything else. A busy month is a good month, not a bill.
Every tier is a sales call
Basic, Premium and Enterprise all end in the same Get a Quote button. Nothing on the page says what any of them cost. For a shop of one or two people deciding on a Tuesday afternoon, that is not research you can do, it is a commitment you make before you have a number.
One location, then five, then ask
Basic is one location and up to 10 users. Premium is up to five locations and up to 50 users. Enterprise says Custom and stops. If you are one shop that is more structure than you need, and every step of it is priced by conversation.
They are built for authorised service, we are built for the independent bench
Their own page describes Basic as designed for OEM-authorised service demands and Enterprise as large operations needing advanced optimisation. That is a real and demanding market, and it is not the one we are in. techsbox is for the independent shop with a bench, a shelf of devices waiting on parts, and nobody whose job is procurement.
They ship a quoting document and we do not
Fixably handles the approval step before a repair starts. techsbox has no such model: you price the work on the job and raise an invoice from it, and there is no separate document a customer signs off first. If getting that approval in writing before every repair is how you work, that is a real reason to choose them over us today.
When Fixably is the right choice
If you run authorised service for a manufacturer, Fixably is built for you and we are not. Their entry tier is described on their own page as designed for OEM-authorised service demands, and the tiers above it scale to five locations, fifty users and twelve thousand repairs a year. An operation that size has someone whose job includes talking to vendors, so a quote-based price is a normal Tuesday rather than an obstacle. They also hand a customer something to approve before the work starts, which we do not. If you are an independent shop that wants to know the price before booking a call, and you would rather not have your repair count be a line in a contract, that is what this page is about.
The price is the price.
From $15/mo. No credit card required to start, no repair counter, and no call to find out what it costs.
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